Shipping / return and exchange
At Perles d'Afrique, orders are sent by "Colissimo La Poste".
Shipping costs are calculated based on the weight of each item at the fairest price (lowest calculated price possible).
When ordering, the weight is displayed in the basket and the amount of shipping costs is mentioned.
Our items are checked before each shipment to ensure that there are no manufacturing defects or errors in the shipment.
In addition to this, you need to know more about it.
However, if you encounter a problem, contact us by email for a return at our expense (this is normal and legal!).
If you change your mind ("right of withdrawal") within 14 days of receipt,
we obviously accept returns, provided that the items have not been worn or damaged.
In addition to this, you need to know more about it.
However, returns falling under the right of withdrawal are at the customer's expense. So take your time before choosing and if you have any question to which we have not answered in our descriptions, the slightest hesitation, contact us by email.
